2025 General Motors Global Supplier Quality Excellence Award
2025 SUPPLIER QUALITY EXCELLENCE AWARD TRANSCRIPT
Peter: Today, we celebrate the outstanding achievements whose contributions have been instrumental to our success. We are proud to have you as part of our extended GM family, and look forward to continuing this journey of excellence together.
RICK DEMUYNCK — Executive Director, Global Supplier Quality & Development
Suppliers, the GM Supplier Quality Excellence Award is about recognizing the best of the best manufacturing sites in our supply base. To every winning supplier site represented here, congratulations. Earning this award is not about a single good month or one strong launch. It means your team consistently met or exceeded GM’s most rigorous quality expectations across the entire calendar year. That level of discipline doesn’t happen by accident, it reflects strong quality systems, a deep quality culture on the shop floor, and tight cross-functional collaboration between your teams and GM engineering, purchasing, manufacturing, and supplier quality. In a year where our industry continued to navigate volatility and complexity, you kept quality stable and predictable. That is exactly the kind of partnership that we need to protect our customers and our brands.
On behalf of Global Supplier Quality & Development, thank you for your commitment and your responsiveness to us, our plants, and our customers. We are proud to recognize you supplier quality excellence award winners, and we look forward to building on the success together in the years ahead. I’d like to connect this recognition to the way we manage supplier performance every day through QPR, Quality Performance Requirements.
QPR is our global objective measure of a supplier’s quality performance. It combines various aspects of your performance into a single view. Because QPR is based on performance data, it closely tracks what our plants and our customers feel every day.
Higher QPR levels are associated with fewer issues, fewer disruptions and more predictable launches and performance. QPR isn’t just a score, it is a direct reflection of how our systems protect the customer and the plant. To earn this award, you must meet strict QPR aligned criteria over the full award year, which sets you apart as leaders in the supply base.
2025 SQEA performance was up 22% across the globe and 23% in GM North America, which includes US, Canada and Mexico. With this performance our 2025 QPR results showed measurable gains across key quality indicators compared with the prior year.
Nearly 52% of our suppliers are at a QPR 5, which is a new end of year QPR record. Globally, we saw SPPS’s and Safety SPPS’s drop by 25% and 31% respectively. We saw a downward trend in the frequency and severity of high-impact problems, which is exactly what we expected to see; QPR directly correlates to supplier performance. This is tangible proof that the work you’re doing within your four walls, and managing your sub-tiers, is changing our risk profile. In closing, your performance raised the bar from what we expect from our entire supply base.
We’re proud to celebrate what you achieved in 2025, and we are even more excited about what we can accomplish together going forward. Thank you and again congratulation.
ED TOWARNICKY — Senior Manager, Supplier Quality Global Launch (launch excellence)
Ed: Congratulations on being awarded the 2025 Supplier Quality Excellence Award. My name is Ed Towarnicky, and I am the GM Global Supplier Quality Launch Manager for both vehicles and propulsions. With your help in 2025, GM’s global operations delivered financial and sales performance, resulting in numerous awards in a challenging environment. This has helped position GM for success in 2026.
Let me highlight just a few of our 2025 successes. From a performance market ranking, the US was number one in total sales, leading in full size trucks and SUVs, and number two in EVs. Canada was number 1 in total sales for a third straight year and Mexico held the number two position with double digit margins.
In the turnaround and growth markets China increased retail sales and market share, the only major traditional global OEM to gain share there in 2025. Brazil, Egypt, Argentina and Korea all recorded notable share or volume gains.
Including 154% year-over-year sales growth in Egypt, driven by the locally built Chevrolet Optra. And record escalade sales in Korea, supported by Super Cruise on the Escalade IQ. As I mentioned, this strong performance resulted in numerous awards four our GM vehicles. Just to name a few, Cars and Driver’s 10Best awards recognized GM for the Cadillac CT4 and 5 V Blackwing. The Chevrolet Corvette Stingray an E Ray, which also won several other awards last year, the Chevrolet Trax, Chevrolet Tahoe and Suburban, and the GMC Yukon and Yukon XL. That’s a wide range of segments price points, and pure excellence recognized by the editors. In the SUV category, Top Gear awarded LYRIQ-V it SUV of the year, and the LYRIQ was a finalist for one of the most prestigious awards for the year, the MotorTrend SUV of the Year. The Cadillac LYRIQ was beaten out for MotorTrend SUV of the Year award by the Cadillac Escalade IQ.
The IQ competed against 40 other SUVs. MotorTrend called the Escalade IQ quote: a moment, a monument, a milestone not only for Cadillac but for vehicles in general. So, what’s in store for 2026?
Well, we have numerous launches across the globe this year. Light Duty Pickup launches later in ’26 and 2027. This starts with new Gen6 Gas and Diesel engines. These engines will be going into the T1-2 and Corvette programs.
And over a six-month period starting later this year, we will be launching Light Duty Pickup T1-2s at three assembly plants, along with a Mid-Cycle Propulsion Major for our Heavy-Duty Pickup Truck. This is where our award-winning supply base is at its best, and we need you to do your best once again.
Delivering a quality part on time, every time, and at rate. Your ability to deliver Full PPAP on time, with minimal to no disruption to our assembly center and at the rate we need, while effectively managing your Tier 2s, 3s and 4s.
Along with an ever-changing global business landscape is a main reason why you are receiving the supplier Quality Excellence Award. Congratulations on a fantastic 2025, and we all look forward to a great 2026.
TIMOTHY HAWORTH — Director, Supplier Quality & Development, Propulsion North America (digitalization adoption)
On behalf of GM supplier quality, I want to personally thank you and congratulate you for your outstanding performance that has earned your facility the Supplier Quality Excellence Award. For those of you who are GM Digitalization Early Adopters, I want to express my sincere appreciation for your strong commitment to implement shop floor digitalization.
The work your doing is reshaping how we manage quality together. For those of you who have not yet begun to submit data, I want to emphasize the importance if this step of your journey to industrialization. In today’s extremely competitive environment we all feel pressure from warranty, quality escapes and launch instability. Legacy systems that rely on paper tracking are aging.
Often ignored and inadequate in today’s world. They simply don’t give us the speed, traceability, or the visibility we need anymore. Digitalization is our new frontier. Here, we are ensuring connectivity from our print requirements through process FEMA, control plans and operator work instructions, all backed by robust digital data collection.
At each key step. This allows us to move from reacting to problems to seeking risk early and keeping defects contained, preventing them from ever reaching GM plants or customers. It is not just a reactive approach. When linked to advanced analytics, we can identify patterns and opportunities early, driving process stability. As the foundation and enabling true capability and more constant flow by reducing special cause variation, waste and defects.
Digitalization is also one of our strongest tools to fight entropy in manufacturing-. The natural tendency for controls to drift over time, after PPAP and over the life of the program.
But it also demands a cultural and behavioral shift. On the shop floor, operators and technicians are moving from checking boxes on behavior to actively engaging with real time data, stopping the process when trends move in the wrong direction, not just when parts fall out of spec.
At the leadership level, teams are standing in front of digital boards, reviewing dashboards daily, asking different questions, and using facts instead of assumptions to drive decisions. If we want to deliver the highest level of quality, we have to remain vigilant, and use data to keep our systems in control. By leaning into digital shop floor systems, you’re showing your drive to intentional excellence. You’re investing in conductivity, real time data, and enabling disciplined reviews. That action is already improving process stability, strengthening capability, reducing waste, and disruptions across many operations.
This is the direction GM is moving to and as our trusted partners, I appreciate you joining us on that journey. So again, thank you for your team’s outstanding 2025 performance, and for your leadership in digitalization, data driven future for our customers.
FABIANO SAMPAIO — Senior Manager, Supplier Quality South America (Section title: gm international success)
Hi everyone, this is Fabian Sampaio, Senior Manager of the Supplier Quality team in South America. Today I wanted to highlight the global importance of the Supplier Quality Excellence Award, and what it represents for GM and our suppliers worldwide.
Supplier Quality Excellence Award is more than an award — it is about a recognition of quality, consistency, partnership, reflecting our shared commitment to delivering safe, reliable, high-quality products every day. Looking at the regional results around the globe, we see a very positive encouraging trend. In 2025, a total of 586 supplier manufacturing locations were awarded for our GM international operations. GM China, European operations, GMI, and GM South America, compared to 482 in 2024. Which is a 22% increase year over year, clearly demonstrating is stronger supplier’s performance, discipline execution, and deeper collaboration. Now let me highlight some regional contributors that made this global achievement possible. In South America we noticed a solid improvement with 93 supplier locations, up from 81 in 2024.
This progress reflects a strong focus on quality fundamentals, launch discipline, and continuous improvement with our supply base. In GMI and European Operations, the results were particularly impactful. 428 and 112 manufacturing locations, awarded in 2025, respectively.
This performance highlights the strength of our supplier engagement, robust quality processes, and a relentless drive towards zero defects. In China, the results remained consistently strong with 65 locations awarded in 2025, the region demonstrated the ability to sustain a high level of performance, and a strong global alignment.
These results show that supplier quality excellence is a global effort, driven everywhere by the same principles; stronger partnerships, accountability, transparency, and a shared commitment to quality.
I sincerely thank you our supplier partners and internal teams worldwide, your dedication is essential to GM’s success and to building vehicles that delight our customers. Let’s keep raising the bar and strengthening collaboration, and making quality excellence the global standard. Thank you very much.
CLOSING
Congratulations to all our award-winning recipients, and thank you for your dedication and commitment to excellence.


